Acoustic Guitar Construction

I purchased a Madagascar Rosewood set from Madinter in April. It shipped on June 5 and was supposed to be delivered Friday the 9th. I get an email from Madinter this morning stating that I need to get a couple of forms sent to the customs office by tomorrow. That won't be happening. I contacted FedEx and they said they need the forms from the seller. Do I need to fill out the PPQ 621 and PPQ 585 or should Madinter do that? They filed for the CITES permit and I don't even have it. I tried contacting the USDA office about it, but getting a hold of them is like finding gold at the end of a rainbow. Any advice on what I need to do? Thank you!

Sounds like the beginnings of a fun nightmare. I don't have any advice, but I'll wish you good luck.

To get the supplier on track I suggest you contact your credit card service, hopefully you used PayPal let them know your goods were not delivered, having funds held up tends to get the supplier to do the right thing. $.02

Seems that Madinter might have assumed you already had a permit?

http://www.madinter.com/media/CITES_and ... tional.pdf

Thanks Ken. I did use paypal, always do if I can. I was under the understanding that I needed to wait because of the time it could take to get the CITES permit. I believe I am on the road to getting it sorted. I was able to get an answer at the USDA APHIS office and the sweetest lady helped me through getting a registration online and the forms initiated. I'm still waiting to hear back on the next steps from FedEx.

Christian,
Did you pay for the permit? 'cause madinter wants to get paid 65 euro's for the documents.
good luck
Herman

That's a good question but the way I read it both the exporter and importer need permits.